I am convinced that life is 10% what happens to me and 90% how I react to it.
And so it is with you.
It is our belief that attitude is everything — how one acts and reacts and the standards one lives up to are more important than what events may happen in life or business, as exemplified by the Charles Swindoll quotation. By its nature, property and casualty insurance is an industry that requires responsiveness, compassion and a helpful, can-do attitude. Our business model has fostered personal responsibility, accountability and doing the right thing for our stakeholders since the Company was formed more than 50 years ago. It is the foundation of our culture that has made us a resilient company, built for long-term success.